Terms of Service

These Terms of Service ("Terms") govern your use of the IntelHouse website and services ("Services"). By using our Services, you agree to these Terms.

1. Services Provided

IntelHouse provides performance-based marketing services, including lead generation and inbound call campaigns. All leads are generated via in-house media and delivered to clients through digital integrations (CRM, ping-post, call routing, etc.).

2. Client Responsibilities

Clients are responsible for:

• Reviewing and approving campaigns (if branded) prior to launch

• Ensuring their intake system can process leads in real-time

• Providing feedback on lead quality and KPIs

• Using purchased leads in compliance with applicable laws and regulations

3. Lead Exclusivity

All leads provided by IntelHouse are exclusive and not resold or shared. However, clients acknowledge that branded or house-branded campaigns may serve multiple clients simultaneously, with each lead routed to a single buyer.

4. Pricing & Payment

• Pricing is based on cost-per-lead (CPL) or cost-per-call (CPC) models.

• Invoices are sent periodically or on delivery thresholds.

• Late payments may result in campaign pauses or delivery restrictions.

5. Performance Disclaimer

IntelHouse does not guarantee specific business outcomes. Lead performance depends on your sales process, contact ability, and qualification procedures. We provide optimization based on KPIs such as contact rate, appointment rate, and cost of marketing (COM).

6. Refunds & Disputes

IntelHouse may offer refunds or replacements for leads that are clearly unqualified (e.g., disconnected numbers, duplicates, or no expressed intent). Disputes must be submitted within 5 business days of lead delivery.

7. Intellectual Property

All content, campaigns, designs, and landing pages produced by IntelHouse remain the intellectual property of IntelHouse unless otherwise agreed in writing.

8. Termination

Either party may terminate services with written notice. Any outstanding balances must be settled prior to termination.

9. Limitation of Liability

IntelHouse is not liable for indirect or consequential damages, loss of business, or loss of profit arising from the use of our services.

10. Governing Law

These Terms are governed by the laws of the State of Delaware, without regard to conflict of law principles.

11. Contact

For questions regarding these Terms, contact:

legal@intelhouse.net